Privacy Policy
Last updated 30 October 2026 · Vithom Technologies Private Limited ("STUDIBLY", "we", "us")
This policy explains what personal data STUDIBLY collects when you use the app or this website, why we collect it, who we share it with, and the choices you have. STUDIBLY is built for school students (Classes 6–12) and entrance-exam aspirants, most of whom are minors — the Children's data & parental consent section below explains the extra protections that applies.
1. Data we collect
| Data | Why we collect it |
|---|---|
| Name & mobile number | Create your account and sign you in by OTP. We never set a password you have to remember. |
| Class, board, school & target exam | Show the correct syllabus, chapter order and exam-style practice for your board and exam. |
| Parent/guardian name & mobile number | Verifiable parental consent for a minor's account (see below), and the optional weekly progress digest — off by default. |
| Doubts you ask, photos/PDFs you attach, voice clips, test answers, mistakes, streaks and study-plan progress | Run the core study features (doubt-solving, mock tests, mistake notebook, planner) and show your own progress back to you. We don't show this to anyone outside your own account. |
| Language & app preferences | Personalise the app — the language Sherin answers in, theme, notification settings. |
| Payment plan selected & transaction reference | Activate and track your subscription. Card/UPI/bank details themselves are entered directly with our payment processor, Razorpay — we never see or store them. |
| Device & crash diagnostics | Firebase Crashlytics collects technical crash reports (device model, OS version, stack trace) so we can fix bugs. This doesn't include your study content. |
2. Who we share data with
We don't sell, rent or trade your data to anyone, for any reason. We do send specific, limited data to the processors below, only to run the features that need them:
| Processor | What's sent | Purpose |
|---|---|---|
| Anthropic (Claude) | The doubt/question text, photo or PDF you submit, and the relevant textbook context | Generates the AI tutor's answer. Not used by Anthropic to train their models. |
| Google (Gemini, Veo, Cloud Text-to-Speech) | Topic/lesson text for figures and concept videos | Generates illustrations, concept videos and narration shown in lessons. |
| Firebase (Google Cloud) | Your account data, study content and app usage | Hosts our database, authentication, backend functions, push notifications and crash reporting. Firebase is our infrastructure provider, not an independent data user. |
| Razorpay | Plan amount and your payment details, entered directly with Razorpay | Processes the payment. We receive only a success/failure result and a transaction reference, never your card or bank details. |
| Google AdMob | Non-personalised ad-request signals (shown to free-tier users only) | Serves the banner ad on free-tier screens. Paid plans are ad-free. AdMob is not currently running in production (we ship Google's test ad unit until launch). |
| GoDaddy (transactional email) | Your email address, if you give us one | Sends account/receipt emails. We don't use it for marketing email. |
3. What we never do
- No third-party advertising or analytics SDKs beyond the AdMob banner described above — no behavioural ad-tracking network, no sale of data to data brokers.
- No profiling or automated decisions that affect you or your grades.
- We don't read your doubts/content for any purpose other than answering them and showing you your own history.
4. Children's data & parental consent
Most STUDIBLY students are under 18. Under India's Digital Personal Data Protection Act, 2023, we need verifiable consent from a parent or legal guardian before we process a minor's data. In the app, a parent verifies their own mobile number by OTP and explicitly confirms consent before we process their child's data — this can be withdrawn at any time by deleting the account (see Your rights, below). The weekly parent progress digest is a separate, optional setting the family switches on themselves; it's off by default.
For students in the UAE, Saudi Arabia or elsewhere in the Gulf, this same verified-parent-OTP process also serves as the documented parental consent required under the UAE's Child Digital Safety Law and Saudi Arabia's Personal Data Protection Law — both of which set a lighter age threshold (broadly, under 13–16) than India's own rule already applies to every account holder under 18. The consent record (who consented, when, and the version of this policy they agreed to) is kept on your account, and can be withdrawn at any time the same way — by deleting the account. We don't use a minor's data for targeted or personalised advertising anywhere; the one ad unit shown to free-tier users (see AdMob, above) is non-personalised and isn't served based on anything in the student's profile or activity.
5. Where your data is stored, and cross-border transfers
STUDIBLY's infrastructure (Firebase/Google Cloud) runs in India. If you're using STUDIBLY from outside India — including the UAE, Saudi Arabia or elsewhere in the Gulf — your data is transferred to and processed in India as part of normal operation, protected by the same access-controlled security rules described under Security, below. We don't maintain a copy of your data in any other country, and we don't sell or share it with anyone to move it elsewhere.
6. Data retention
We keep your account data while your account is active. If you don't sign in for 18 months, your account and its data are deleted, unless the law requires us to keep something longer (for example, payment records for tax purposes).
7. Your rights
- Export your data — in the app: Profile → Privacy → Export my data, delivered as a JSON file.
- Delete your account — in the app: Profile → Privacy → Delete my account & all data. This permanently erases your profile, doubts, test history, mistake notebook, plan and progress, and ends all processing. A parent can also use this to withdraw consent.
- Ask us a question or raise a grievance — email our Data Protection Officer at support@studibly.in. If you're not satisfied with how we handled a request, you can complain to the Data Protection Board of India at dpb.gov.in.
8. Security
Your data is stored on Firebase/Google Cloud infrastructure with access-controlled security rules — only your own account can read or write your own data, enforced server-side, not just in the app. Payment details are handled entirely by Razorpay's PCI-DSS-certified systems; we never see your card or bank account numbers.
9. Cookies & this website
studibly.in (this website) doesn't use advertising or analytics cookies. The only data it collects directly is an email address if you join our launch waitlist, used solely to notify you when we launch.
10. Changes to this policy
If we materially change how we handle your data, we'll update this page and change the "Last updated" date above. For significant changes affecting a minor's data, we'll also notify the parent/guardian on file.
11. Contact us
Vithom Technologies Private Limited
No. 20/28, Edward Park Street, Kosapet, Venkatesapuram, Perambur Purasawalkam, Chennai – 600012, Tamil Nadu
Email: support@studibly.in